Malware Removal Faqs
How long does it usually takes to fix a website?
We usually bring the website back to life within an hour of service requested. In this one hour, we forcibly remove malware and our foremost priority is to bring website online back without annoying popups and random ads being shown.
Once the website is back normally, we clean it up and harden its security which may take around 3-4 hours and if a website is blacklisted by Google or Norton, it can take up to 3 days for that blacklist to be gone totally.
What information is required to fix a website?
How much does it costs?
What is the 90 Days Guarantee?
We guarantee you that if your website gets hacked within the 90 days of our service, we will look into it again and fix it for free. We won’t charge anything. (Usually, it happens when your hosting is weak enough and sharing server across a lot of other websites.)
What happens to security warnings?
We will get your website White Listed from all web monitoring services and it takes around 24 hours to 72 hours for the process to complete after we submit request to the whitelist.
What are the symptoms of website having malware?
Your website will load slowly, you will have drop in traffic, you may notice unwanted links opening from your website when you click somewhere. You may notice some odd advertisement appearing in your website or on Search Engines, your website may have some links which you never created in your website.